Get Assistance:

For help with any of the vendor services such as establishing an account, account authentication, software installation, downloading, or assistance in troubleshooting any of the services provided by Ruckus, iTunes, or Mindawn, please contact the vendors directly. The vendors provide first-level help desk support and will escalate any issues to the appropriate individuals at UCLA if needed.

Ruckus: Ruckus is no longer providing service to UCLA
Login to Ruckus at www.ruckus.com and click Help for Ruckus' extensive FAQ, or email Ruckus at support@ruckus.com. For phone support, go to www.ruckus.com and look on the website for the Ruckus phone number.

Mindawn Support:
Use the general Mindawn contact form at http://www.mindawn.com/partners/uc/ucla/contact.php to initiate a support request. Mindawn support can also be contacted by phone at 949-713-3276.

iTunes Support:
For iTunes support, go to www.apple.com/support/itunes/ .